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Privacy Policy

This page contains the full text of our privacy policy. This information tells you about The Argyle Surgery and our website, why we collect infomation about you and how we use this information.

About Us

This is a privacy policy for The Argyle Surgery. Our homepage on the Web is located at http://www.argylesurgery.com. The full text of our privacy policy is available on the Web at http://www.argylesurgery.com/fullprivacypolicy.html. Users may contact the webmaster for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address: The Argyle Surgery
128 Argyle Road
Ealing, London W13 8ER
England

You may contact us by e-mail at argyle.surgery@nhs.net. You may call us at 020 8090 1153.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

New Dispute: If you have any questions regarding the implementation of the privacy policy by The Argyle Surgery we will endeavour to clarify how and why such data is collected. At any time users are free to view, update or remove any information collected by The Argyle Surgery about themselves.

Additional Information

This policy is valid until 1 September, 2017 at 00:00:01 GMT.

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained separately.

Group "Patient Contact Information":

We collect the following information:

  • HTTP cookies
  • User's Name
  • User's Birth Date
  • User's Home Contact Information
  • Physical contact information
  • Online contact information
  • Health-related information

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration.
One-time tailoring.
This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

When patients register to use The Argyle Surgery Online Appointments System, information regarding their postcode, telephone number and date of birth is requested. This information is to allow the website to verify that users are registered as patients at The Argyle Surgery. Contact details are requested in case The Argyle Surgery needs to contact users regarding services they have requested on the website.

Group "Website Navigation Data":

We collect the following information:

URI of requested resource
HTTP protocol elements
HTTP cookies

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration.
One-time tailoring.
This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Data collected by The Argyle Surgery Online Appointments system includes the URL of the previous web page, information regarding the users browser specification and search term entries. This information is to allow us to tailor the website to the user and enhance the user experience.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

Site administration
Completing the user's current activity
User targeting

Compact Policy Summary

The compact policy which corresponds to this policy is: CP="ALL DSP COR CURa ADMa TAIa OUR NOR STP PHY ONL UNI COM NAV INT DEM HEA PRE"

The following table explains the meaning of each field in the compact policy.

CP=This is the compact policy header; it indicates that what follows is a P3P compact policy.
ALL = Access to all collected information is available.
DSP = The policy contains at least one dispute-resolution mechanism.
COR = Violations of this policy will be corrected.
CURa = The data is used for completion of the current activity.
ADMa = The data is used for site administration.
TAIa = The data is used for tailoring the site.
OUR = The data is given to ourselves and our agents.
NOR = The data is not kept beyond the current transaction.
STP = The data is kept for the stated purpose only.
PHY = Physical contact information is collected.
ONL = Online contact information is collected.
UNI = Unique identifiers are collected.
COM = Computer information is collected.
NAV = Navigation and clickstream data is collected.
INT = Interactive data is collected.
DEM = Demographic and socioeconomic data is collected.
HEA = Health-related information is collected.
PRE = Preference information is collected.

The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment

Policy Evaluation

Microsoft Internet Explorer will evaluate this policy's compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context.