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About the Surgery

Opening Hours

  • Monday-Friday: 8am to 1pm // 2pm to 6pm
  • Saturday: 8:15am to 12:00pm (noon)
  • Sunday: Closed

Ways to get in touch

There are a number of ways you can get in touch with us at the surgery.

Frequently Asked Questions

You can make an appointment using our automated phone system, by speaking to our reception staff or by coming in to the surgery. You can also register to use our online appointments system (through the SystmOne website).

You can book emergency appointments for the same day, urgent appointments within 2 days and routine appointments with the doctor of your choice (may be up to 6 week wait).

We also offer telephone appointments and home visits where necessary. For these services, please telephone the surgery before 11am so we can call you back to discuss your problem.

To visit the System One website (to login or register), click here.
There are several ways to order a repeat prescription:
  • Register to use the online system (ask at reception) and you can order your prescription online. We also use electronic prescribing and you can register your usual pharmacy with the practice and we can send the prescription electronically to your nominated pharmacy so you don’t need to come to the practice to collect the prescription.
  • By using the tear off portion of your last prescription.
  • By posting or dropping a written request in at the surgery. We do not take requests over the telephone in case there is an error transcribing the medication.

We offer a range of services which might not fit within a single appointment slot. For details, see our services page here.

While the surgery is closed, you can still use our automated phone booking system or our online appointments system. For emergencies, you can telephone NHS Direct on 0845 46 47 or for serious and life threatening problems, you can call an ambulance on 999. For other non-clinical emergencies, you can call 111.

Yes, we run a limited Saturday morning clinic for routine appointments. Unfortunately due to the limited availability of staff on Saturdays, we cannot see emergencies on a Saturday morning.

We are currently accepting new NHS patients. You will need to come to the Surgery in person to register and you will need to bring identification and proof of address. You can download our registration forms and get more information here.

Yes, we offer Online Appointments through the website of our clinical system, SystmOne. You will need a registration token from the Surgery to register, and you can access the system by clicking here.
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP. Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery. Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.
All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice of The Argyle Surgery in the last financial year was £7,722 before tax and National Insurance.

This is for 7 full time GPs, 3 part time GPs and 5 locum GPs who worked in the practice for more than six months.